FAQ
What is the hood clearance to wall when the lid is open?
- 4” minimum clearance from the back of the grill to the wall behind it.
How to register my grill?
- We don’t require registration for our products. You only need to retain your proof of purchase (sales receipt) in case you need parts under warranty.
Where is my model number located?
- On the right- or left-hand side of the grill on the outside walls of the grill.
My back burner isn’t lighting. The igniter sparks and I can smell gas but, will not light.
- We suggest that you view the video HERE for a possible solution.
Why is my refrigerator not cooling?
- If the compressor is cool and inside fridge is hot, the relays need to be replaced. See pdf HERE
- If the compressor is hot and inside fridge is hot, the compressor needs to be replaced.
- If the fridge is cool but not cold, the temperature adjustment needs to be adjusted. See pdf HERE