FAQ

What is the hood clearance to wall when the lid is open?

  •  4” minimum clearance from the back of the grill to the wall behind it.

How to register my grill?

  • We don’t require registration for our products. You only need to retain your proof of purchase (sales receipt) in case you need parts under warranty.

Where is my model number located?

  •  On the right- or left-hand side of the grill on the outside walls of the grill.

My back burner isn’t lighting. The igniter sparks and I can smell gas but, will not light.

  • We suggest that you view the video HERE  for a possible solution.

Why is my refrigerator not cooling?

  • If the compressor is cool and inside fridge is hot, the relays need to be replaced. See pdf HERE
  • If the compressor is hot and inside fridge is hot, the compressor needs to be replaced.
  • If the fridge is cool but not cold, the temperature adjustment needs to be adjusted. See pdf HERE